The options to delete your account in the EventPilot platform depend on how you logged into the app. Please review the different options below. You can also learn more about any information we collect in our Privacy Policy.
Any data imported by the organizer into the event app platform is retrieved from a third party system. If you want your data deleted from those systems, you must contact the event organizer directly.
Once a project is no longer actively hosted by the organizer, all content within the project, including messages, will be deleted in a reasonable timeframe.
You created your account directly in EventPilot
You can delete your account if you created an account with EventPilot or you signed in with a social media account. like Apple, Google, or LinkedIn.
- In the native apps, select MORE > Login/Settings (your event organizer may have customized the label or location of this tab)
- Tap Settings
- Tap Delete Account
- Confirm the deletion
You logged in using Badge or Registration Number
If you logged in using a badge number or registration as the username, submit a ticket via this support system and we can delete your account associated with the event app.
Ensure to include the event name, the year the event occurred, and the badge or registration number.
You logged in using a Membership Login
If you logged in by using your association membership credentials, submit a ticket via this support system and we can delete your account associated with the event app.
Ensure to include the event name, the year the event occurred, and the email address associated with the membership account.
Data that is being deleted
On account deletion, the following personal information is removed:
- Name
- Personal Schedule
- Bookmarks
- Notes
- Survey responses
- Credits flagged
- Certificates
- Profile edits
This process cannot be undone.
Once your account is deleted, all content including your notes will be deleted. Any messages you posted in discussions or sent privately to other users will remain in the chats. If you want to remove your messages, delete those first before deleting your account.