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Which device operating systems (OS versions), devices, and browsers are supported? (System Requirements)
How do I find my iOS device UDID?
Which poll and survey tools do you recommend for Audience Response?
Optimizing PDFs for mobile use
My Beacon alert is not showing up?
See all 14 articles
For Meeting Planners: Getting Started with EventPilot
Where do I find a list of deliverables to get started with my project?
Where can I see a feature overview of the app?
How can I use the app to generate sponsor revenue?
How do I set up a Google Play developer account and give ATIV access?
Do you have templates for the required app graphics?
See all 14 articles
Attendee Questions & Onsite Support
How do I install the event app?
During install, why does Android require a set of permission? For example to access storage or call info?
How can I tell which OS version I have installed?
What is my Event Code?
I don’t have an iPhone, iPad, or Android device - what do I do?
See all 72 articles
Conference Apps Tips & Tricks for Meeting Planners
How do I take screenshots on iOS (iPhone, iPod Touch, iPad) or Android?
I want my Google Forms to send me an email when I receive a response. How do I that?
Can I get a heatmap with detailed route, traffic, or popular area analytics?
How do I add an iOS Smart App Banner on my website?
How much bandwidth do I need to have at my events?
See all 7 articles
Session Status Widget
Data, Data Import, and Publishing
Working with Google Spreadsheets
How do I replace a worksheet with new data?
How do I get a CSV file link from a Google Spreadsheet?
How do I bring over formatting from google sheets?
How do parent sessions and subsessions work?
PosterBridge by ATIV
How do I create the list of poster presenters or exhibitors that can access the emails submitted by attendees?
How do I print my PosterBridge QR codes?
Viewing and Presenting Virtual Sessions or Webinars
Zoom Virtual Session Participant Guide
How do I claim the host in a Zoom Virtual Meeting?
How do I assign the co-host or panelist role to another speaker in Zoom?
How do I mute all participants in a Zoom Virtual Meeting?
How do I share my screen in a virtual session with Zoom Meeting?
See all 19 articles
Virtual Session Licenses Exceeded
I cannot view the virtual sessions or webinar on the Online Planner?
How to I resolve when Virtual Sessions / Webinars do not match Agenda data
How to download Zoom analytics and attendee participant list?
Help Desk Software