How do I update my user profile / photo? How do I control what's in the attendee list?

Modified on Mon, 30 Mar at 12:06 PM


If the event organizer included an attendee list in the event app and integrated it with the login method, then you may be able to update your entry in the attendee list by updating your profile directly with the EventPilot Platform.



Access your profile

You must be logged in to access your profile.

The ability to update your profile may not be available on all EventPilot projects.


Native Apps (iOS and Android)

  1. In the native apps, choose the More tab 
  2. Select the Login Settings tab (please note that the event organizer may have relabeled the tab) 
  3. Select My Profile


Online Itinerary Planner

  1. Click the profile icon on the top right hand side
  2. Select My Profile



Update your profile



Your edits do NOT appear immediately in the app or planner. Any edits you make are subject to the organizer and appear on the platform once the organizer chooses to publish a data update that include your edits.



  1. Once you have accessed your profile, click the pencil (edit) icon
  2. Depending on the organizer's set up, you may be able to edit the following: 
    1. Your profile photo
      This image appears in the chat, and the attendee list (pending organizer setup)
    2. Professional title, organization, bio, professional interests (if set up), personal interests, country - if the attendee list is set up, your edits may get published into the attendee list
  3. Click Save when you are done editing.
    Changes you make won't instantly reflect in the conference app. 
  4. Wait for a data update to see your changes in the conference app. Your updates may require the event organizer's approval and will be incorporated according to the data update schedule. Do not contact the organizer after making your edits but wait until you receive a data update. You can continue making changes to your profile throughout the event yourself. 



FAQ


When will my edits appear in the conference app?

Changes you make won't instantly reflect in the conference app. Your updates may require the event organizer's approval and will be incorporated according to the data update schedule. Some event organizers publish data updates once a week before the conference and then once a day or more times during the event. 

After you save your changes, wait for the next data update for them to reflect in the app. 



I do not want my profile to be displayed in the conference app. How do I turn that off? 

The ability to control your profile in the attendee list depends on the organizers' setup: 


Auto-generated Attendee List

If your event organizer used this option, you can access your profile and toggle the setting 


  1. Find your own entry in the attendee list
  2. Select the My Profile button
  3. Select the Edit button
  4. Toggle Show in Attendee List to either ON to be included or to OFF to be hidden


Note: Your profile changes will take effect after the organizer reviews and publishes changes. Do not contact the organizer about your attendee list entry.


Attendee List Data Imported by the Organizer

If the attendee list is imported from the registration system, double check your registration page what options are available to you to be displayed or hidden in the attendee list. Most imports are set up via direct connection to the registration system and controlled from there. 



How do I share my LinkedIn Profile with other users?

When editing your profile, you can add links to your bio field.

  1. In your Bio field, enter text like Connect on LinkedIn
  2. Highlight that text you want to link
  3. Click the link icon 
  4. Select Insert Link
  5. Paste your LinkedIn link into the URL field
  6. Select Confirm
  7. Select Next 
  8. Select Done



How do I upload a profile photo?

You can use a photo for your user profile, which is displayed in the messaging views when networking with others. You can access your Profile two different ways:

  1. You must be logged into the event app
  2. Look for Login* or Settings* in the More tab. 
  3. Tap the My Profile button
  4. Click the edit icon
You can add a photo:
  1. From Library, which is the gallery or main photo album on your device. The device may ask at this point to give access to your photo library.
  2. by taking a photo. The device may ask at this point if you give the app permission to access the camera. 
Steps to add a photo from DrobBox, Google Photos, or other cloud service provider:
  1. Open the app that gives you access to your photo. If you use DropBox, open the DropBox app on your device. If you use Google Photos, open the Google Photos app.
  2. Navigate to the photo you would like to use.
  3. Save the image on your device (See the individual app's instructions on how to save the image)
  4. Once the image is added to your device library, open the event app and follow the steps above to update your profile photo.
Steps to add a photo you have on a website:
  1. Open the website that contains your photo on your mobile device browser
  2. Long press on the image until the option Save Image appears
  3. Save the image on your device
Supported file types: .jpg and .png

* Note: organizers can change the label for these tabs