Attendee Questions & Onsite Support (72)

List of commonly asked questions by conference app users onsite at the event.

I can’t download the event? My maps are not loading? (EventPilot Enterprise or Express)

Modified on Mon, 4 May, 2015 at 3:50 AM
Why isn’t my app displaying the videos or web pages?

Modified on Mon, 4 May, 2015 at 3:51 AM
The PowerPoint slides are not loading?

Modified on Tue, 29 Nov, 2022 at 12:41 PM
My attendees are seeing outdated data / are not recieving data updates. What can we do?

Modified on Tue, 7 Feb, 2023 at 4:22 PM
How do I find out what data version my app is displaying?

Modified on Wed, 8 Feb, 2023 at 12:35 PM
I have installed the "EventPilot Conference App" from the app store. How do I download my event program?

Modified on Mon, 11 May, 2015 at 7:42 PM
How can I send a crash log / crash report from an iOS device?

Modified on Thu, 4 Jun, 2015 at 12:43 PM
During install, why does the Android app need access to modifying or deleting SD card contents?

Modified on Thu, 21 May, 2015 at 3:22 PM
I have changed my password and now I can't login?

Modified on Mon, 16 Jan, 2023 at 4:38 PM
Error when trying to login: "Device time does not match network time."

Modified on Thu, 2 Mar, 2023 at 9:26 AM