Have your web developer follow these steps:

  1. Check your form first to ensure you are using the correct encoding (for example, auto-login requires enctype="application/xwwwformurlencoded")
  2. Open your test form in the Chrome browser
  3. Right-click and select Inspect
  4. Select Network

  5. Select Clear 

  6. Check Preserve Log
  7. Fill in the form fields and submit
  8. Scroll in the left section to the top and check the headers. Select the error


  9. Check the Headers to review any errors and ensure the encoding is matching the specification



    Ensure Content Type is correct in the Request Headers section (based on the specifications provided):



  10. Compare the parameters that are being sent from your form with the parameters your code is expecting to receive


  11. Check the Response that is being received (this would be displayed in the app)