Click the Login button in the ‘Settings’ or ’Login’ tab and follow the instructions.

The app login may be set up in different ways, depending on your event organizer's configurations:  

  1. Create an account with EventPilot directly - in this case, please review the instructions below. You may also have the option simply authenticate with your existing Facebook or Google account. 
  2. Create an account with your organizer's registration or membership system. In this case, please review the account creation instructions within your organizer's pages. As there may be many different event suppliers involved, your authentication may have to go through multiple steps. Therefore, we recommend using basic passwords consisting of just letters and numbers and avoiding symbols like &.



You are setting up an account with EventPilot directly, if your Account Setup page looks like this: 

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If you create a new account, use an all lowercase username since login credentials are case-sensitive. Once you submit your information, you will receive an email confirmation to the address you provided from registration@ativsoftware.com. (Please check your spam folder if the email is not showing in your inbox.) Click the link provided in the email to activate your registration within 72 hours. Once your account is activated, you may login to the app to begin saving your scheduled items, star, notes, comments, and messages (if applicable) across devices. 


If you need to reset your password, a reset password link will appear after the first failed login attempt.