Supported Browsers and Operating Systems
Review this article for information on supported devices and operating systems: https://support-eventpilot.ativsoftware.com/support/solutions/articles/4551
Ensure that you are using a supported device.
If you are on mobile, check the app store to ensure you have the most up-to-date version of the event app installed.
Chrome Support
No audio in Webinar if CPU load is too high - use the following tips: 8 Ways to Reduce Memory and CPU Usage of Google Chrome
No sound on Google Chrome? Here’s how to fix that
Top 13 Ways to Fix Google Chrome Sound Not Working
Zoom Support Links
Troubleshooting speaker or microphone issues on your mobile device (Audio not working on iOS or Android)
Joining a Zoom meeting by phone