Where does playback start when I click View Recording?

Modified on Fri, 04 Feb 2022 at 04:46 PM

After a live Zoom meeting or webinar concludes, the button in the session detail view will change from "Join Virtual Session" (or "Join Webinar") to "View Recording" within a few minutes.

The time it takes for the system to make this change depends on processing speed in both Zoom and Vimeo.

The recording will contain the full content of the session, including the buffer time set in Add-Ons > Virtual Sessions. However, when clicking "View Recording," users will see the playback start at the start time of the session in your data.

Imagine you have a Webinar that starts at 10am. Then imagine the Webinar host finished the practiced session with all the panelists and clicked the Start Webinar button in Zoom at 9:54am to be ready for attendees to join. If your Zoom settings are such that the recording would start automatically, Zoom will then start recording at 9:54, the moment the host clicked on Start Webinar. This means that the recording contains 6 extra minutes in the beginning before 10am. At 9:57, the time when the text in the session detail view switches to a button to JOIN, the first attendees will be able to join the Webinar (the button appears 3min before the scheduled session start).

For a user watching the recording, it is probably not interesting to watch those first 6min or having to drag the playhead and try to find when the session actually started in the video. Therefore, EventPilot automatically jumps the video playhead, in this case, 6 minutes into the playback. The user could theoretically slide the playhead to the far left and watch those first 6 minutes as the recorded video file itself is not edited. 

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