I need to change a Webinar into a Meeting but it's already been created in Zoom?

Modified on Fri, 27 Jan, 2023 at 3:38 PM

Any session where you have more than one hour before it starts can be changed following these steps: 

  1. Correct the filter 4 keywords, which define if the event is a webinar or meeting in Zoom) in your sessions data 
  2. Reimport your session data (CAB > Agenda > Sessions)
    1. Note: Depending on your data source, there may be a delay between a change being made and being available for import, or an extra step may be required from your data source.
  3. Search for the session you have updated to make sure it has the correct keyword now
  4. Publish a data update (CAB > top left > Publish Menu > Publish to proof first to check that your updates appear correctly, then publish to live for attendees to receive the update) 
  5. Add-Ons > Virtual Sessions > Sessions
  6. Click Not Started
  7. Find the session you want to have recreated and press the trashcan button on the bottom right
  8. In the Virtual Sessions Add-On, switch to Setup and turn the Generate Virtual Sessions toggle to ON. Note: This process can take up to 30 minutes
  9. Let the speakers for those sessions know that they are going to receive a cancellation email for the old Zoom event and then a new email for the new Zoom event