Which device operating systems (OS versions), devices, and browsers are supported? (System Requirements)

Modified on Tue, 29 Nov 2022 at 02:24 PM

iOS App: iOS Version 15+

The current version of the operating system as well as the previous version are supported. Ensure to keep your device operating system up to date as manufacturers regularly release security updates.

See current statistics for Apple iOS version distribution.

Android App: Android Version 9+

Ensure to keep your device operating system up to date as manufacturers regularly release security updates.

The app may partially run on older Android OS versions, but it is not supported. (Google WebView is required and the latest mobile Google Chrome app must be installed.) 

Certain devices do not have enough memory to reliably run certain app processes. The manufacturer limits the amount of RAM available to each app, and on some phones, it is extremely limited per app. On these devices, the app will be marked as incompatible in the Google Play Store. Please use the mobile web version instead for the best experience.

ScanHunt gamification is not supported on Moto G4.

Blackberry devices are not supported.

See current statistics for Android version distribution.

Web App & Online Planner: Chrome and Safari

The Web App is available for all other devices, such as Windows Phones. Note: Some features are only available in the native meeting apps.

The Online Planner is optimized for desktop. 

These platforms are supported on the latest version of Chrome and Safari. Other browsers may work, but are not optimized and you may experience limited functionality, such as when attempting to view virtual features. Find out which browsers are currently in use.

Ensure to turn off any ad and pop up blockers you have added to your browser or your system as these tools may incorrectly limit visibility of event related content or limit functionality that requires a popup (e.g. authentication). 

For security reasons, it is always best to use the latest version of your browser.

Speaker Portal and Organizer CMS: Chrome & Safari

The speaker portal (PDF with audio recording, video upload) and the Content Management System (CMS) are intended for use on desktop computers in one of the following browsers:

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